At AZU Sports, we strive to process and ship orders within 4 business days after payment confirmation. Delivery times may vary based on the destination and shipping method selected at checkout. Shipping fees are calculated based on the order size and location, with free shipping available for orders over a certain amount. Once your order is dispatched, you will receive a tracking number to monitor its progress. While we aim for timely delivery, AZU Sports is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances. For any shipping inquiries, our customer support team is ready to assist you
AZU Sports accepts returns within 10 days of delivery, provided items are unworn, unwashed, and in their original condition with all tags and packaging intact. To initiate a return, customers must contact our support team for approval and instructions. Once the returned items are received and inspected, refunds will be processed accordingly. Refund times may vary depending on the payment method. Please note that certain items, such as clearance or personalized products, may not be eligible for returns. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. For further assistance, our support team is available to help.
